Website privacy notice
This notice describes information handled through the HealthRoute website, including inquiries, service requests, and account features. HealthRoute LLC is located at 4985 Hoffner Ave, Suite 1, Orlando, FL 32812.
Information you provide
Depending on the form or service you choose, you may provide contact details, company information, service selections, driver or test-recipient information, documents, and messages. Provide information only when requested for the service, and only when you are authorized to provide it.
How information is used
Information submitted through the website is used to respond to inquiries, coordinate requested services, manage accounts and compliance programs, process orders and payments, communicate about services, and support website operation and security.
Service providers and recipients
Hosting, account, payment, communications, laboratory, collection-site, and medical review providers may process information needed for their role in a requested service. Results delivery and employer access depend on the service, authorization, and applicable requirements. Ordering or paying for a service does not by itself authorize access to another person's results.
Payments and service-specific notices
Square provides card-payment fields used on this website. Review the information and terms presented in the payment flow. Nationwide drug-testing orders have their own privacy notice and ordering terms. Our Google reviews integration notice describes the separate use of public Google review data.
Browser storage and embedded services
Website features may use browser storage for account sessions, form workflows, and payment-attempt handling. Hosting and service providers may process IP addresses, browser information, and technical logs. Pages may include Google Maps, public Google reviews, or an Elfsight reviews widget; those services may receive technical information when their content loads and have their own privacy practices.
Medical records and sensitive information
This website notice is not a medical-record release authorization or a Notice of Privacy Practices for clinical services. Contact HealthRoute for the notices and record-request procedures that apply to your visit or test. Do not send medical records, test results, Social Security numbers, passwords, or payment-card details through a general contact form or ordinary email. Ask us for the appropriate submission method.
Questions and requests
Contact HealthRoute to ask about access, corrections, retention, or deletion for a particular record. Requests depend on identity and authorization verification, the record involved, and applicable retention requirements; submitting a request does not guarantee deletion. You may contact us about website privacy without sending sensitive records.
Updates
This notice may be updated as website features and services change. The revision date identifies the version shown here.
Contact HealthRoute
4985 Hoffner Ave, Suite 1, Orlando, FL 32812
407-859-1880 · Contact form